ℹ️ As per the API documentation from Arrow, the Arrow API does not provide contract prices. Additionally, it is mentioned in the documentation that only under certain conditions of the credentials (i.e. “If account is set up with Perks pricing”) there may be discounts ("VIP pricing") which would be shown as contract prices in Luminovo. To receive contract prices from Arrow please use the MyArrow API.
Please note, that this process describes how to request an API key for the Pricing and Availability API.
For the Order API a different key is required.
The estimated time to request and receive this API key is 7+ days.
ℹ️ What is the difference between the Arrow.com / Verical API and the MyArrow API?
Arrow offers different API solutions for different use cases and user groups. You can find a detailed comparison below.
The Arrow.com / Verical API is used to access the global stock via Arrow webshop and the Verical marketplace. You can access the public pricing and Arrow price perks.
The MyArrow API does supports localized, customer-specific inventory and customer specific pricing. The warehouse location is not global, but regional, for example MyArrow Europe has its warehouse location in Venlo.
ℹ️ You will need the following information to request an API key from Arrow:
Company name
Company website
Email address
Arrow account number (Optional)
Arrow sales person
Step 1 - Create your account
Create an account via this link ( ℹ️ If you already have an Arrow account you can skip this step).
ℹ️ As you will need the login data for your account at a later stage of the process, please note down all the details.
Please use a strong password with 8-25 characters with at least one number, upper-case letter, and lower-case letter.
Click on CREATE ACCOUNT at the bottom line to continue. You will get an email from Arrow with your Arrow Account Number.
Step 2 - Request the API key
Open this link to request an API Key from Arrow and fill in the online form. Below is a detailed description of each step which guides you through the process.
Set up your contact information
First, fill in your personal contact details and company website.
Select the inventory sources
Next, select the warehouse locations for which you want to see price and availability information in Luminovo.
❗ Please note: If you are located in Europe, please select all inventory sources except Arrow Europe.
❗ Please note: If you are located in the US and are requesting access for that location, please only select Arrow Europe and Arrow Asia. Do not select Arrow North America and Verical.
Add further information
To help the employees at Arrow, you can enter your account number and contact person here.
The Arrow account number is a 7-digit number (e.g. 2839469). The account number can be found on any current Arrow enterprise computing solutions invoice or it can be obtained from your Arrow sales or finance team.
For the question "How will you use Arrow.com pricing and inventory data?" please select "Other (please describe below)" and add the Information "Luminovo" into the extra field.
Next, select "Yes" for the point "I agree to terms and conditions." and click on "Submit".
Further information and FAQs can be found under this link.
Step 3 - Activate the API key in Luminovo
Usually, you should receive an e-mail from Arrow after ~7 days with the access data for the API. You will receive a username (=Login) and an API key, like in the example below.
Once you have received this data, go to the Luminovo settings and select the tab Supplier API integration.
Open the Arrow toggle and click Connect account. Enter the received data and hit Save.
API rate limit upgrade
If you exceed the API rate, please send an e-mail to the contact person listed below:
Name | Mail address |
Mathias Milstrey |
Further information and an email template can be found in this article Upgrade API rate limits.