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How to use the Supplier Portal

This guide will walk you through how the supplier portal works

Written by Fabian Heldt

We have created a video that will guide you through the typical navigation of the portal:


1. Receive email notification

You will receive an email from your customer. The email will contain a link to the Supplier Portal.

Access to the Supplier Portal is granted only to specific supplier users who are invited by the buyer. Without an invitation, suppliers cannot log in or use the portal.

2. Access the Supplier Portal

  • Click the link in the email

  • You will be taken directly to the portal. Please note that you might need to enter a verification code first, that is being sent to you when you try to log in.

3. View quote request

Once inside the portal:

  • You will see a list of all active quote requests assigned to you.

  • You can communicate through the portal. For this you can use the comment button at the top right corner.

  • Click on the quote request you want to work on.

4. Review request details

Inside the quote request:

  • View project information (e.g., number of parts, who requested it, etc.).

  • Every column has an explanation by hovering over the column header.

  • Status indicators will show:

    • No bid - Offers that you explicitly marked as not going to bid on.

    • Submitted - Offer has been provided.

    • Not submitted - No offer yet from you.

5. Submit your quote

You have two options to submit your quote:

  • Option 1: Import an Excel file

  • Option 2: Fill in information manually

Option 1: Import an Excel file

The fastest way is to upload an Excel file.

Select the correct quote request from the overview.

Click "Submit quote via Excel" and select the file. PDF and XLSX are supported.

Flexible Excel mapping

There's no need to copy your offers into the Luminovo template first. The importer works with most Excel formats out of the box. When you upload a file, the importer will:

  • auto-detect columns and map them to Luminovo attributes.

  • extract defaults from headers, e.g. a column titled "Price (EUR)" sets the currency to EUR automatically.

  • let you review and adjust the mappings before confirming the import.

  • warn about missing fields and duplicates, so you can fix them up front.

Step-by-step

  • Check and confirm the column-mapping and click "Continue".

  • Choose the "stock location" and click "Continue"

  • Click "Import XX offers" or select an offer to edit it:

  • In edit mode you can change information if needed, such es currency, MOQ, validity etc.

  • Click "Save and Next" and you'll be led to the next line item

  • Once you've imported the offers, you can update the review status (Click "Actions" to proceed)

If you're using the standard Luminovo template, the importer still recognizes it - you just need one extra click to confirm the mapping.

Option 2: Submit manually

Click Submit quote and then Fill manually.

  • Fill the general information about your quote.

  • Click Next to move through parts and provide quotes.

  • Fill in prices, lead times, and other required information. This depends on the mandatory fields configured by the customer.

  • Please note that the mandatory fields with will be marked in red. If these are not filles in, you won't be able to submit your quote.

  • Once all details are filled in, submit your quote.

  • You can review the status of your quote in the left side of your screen

  • 6. Confirmation

  • Once submitted, your customer receives an automatic notification.

  • This will include your company name and the specific quote request you responded to.

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