The estimated time to request and receive this API key is 7+ days.
Step 1 - Request API credentials
The request is made by e-mail. Depending on your region you find the corresponding contact person in the table below:
Region | Contact | e-mail address |
🇪🇺 Europe | Send a mail to the IT department of Heilind | |
🇺🇸 US + NA | Send a mail to Mary Harkness and Paul Dorr (cc) | |
APAC | Send a mail to Sue Yep |
Heilind will get in contact with you to sign their NDA before proceeding with the API credentials creation process.
You can use the following e-mail template to request API credentials:
Subject line: Request API credentials for [EMS_NAME]
Dear All,
I would like to request the API credentials for the Heilind Electronics API. We will use the API in our sourcing software Luminovo.
Kind regards
[Your name]
Step 2 - Activate the API in Luminovo
The API credentials you receive from Heilind Electronics should look like the example below:
Division: G2
Customer account: G72619
After you have received the credentials, go to the Luminovo settings and select the tab Supplier API integration.
Select Heilind and click Connect account. Fill out Customer Account Number and Division.
Click on Connect account to activate the API in Luminovo.
API rate limit upgrade
If you exceed the API rate, please send an e-mail to the contact person listed below:
Name | Mail address |
Darlene Stumm |
Further information and an email template can be found in this article Upgrade API rate limits.