The estimated time to request and receive this API key is 7+ days.
Step 1 - Request API credentials
The request is made by e-mail. Depending on your region you find the corresponding contact person in the table below:
Region | Contact | e-mail address |
🇪🇺 Europe | Send a mail to the IT department of Heilind | |
🇺🇸 US + NA | Send a mail to Mary Harkness and Paul Dorr (cc) | |
APAC | Send a mail to Sue Yep |
Heilind will get in contact with you to sign their NDA before proceeding with the API credentials creation process.
You can use the following e-mail template to request API credentials:
Subject line: Request API credentials for [EMS_NAME]
Dear All,
I would like to request the API credentials for the Heilind Electronics API. We will use the API in our sourcing software Luminovo.
Kind regards
[Your name]
Step 2 - Activate the API in Luminovo
The API credentials you receive from Heilind Electronics should look like the example below:
Division: G2
Customer account: G72619
Please send these to [email protected] for activation. Our support team will let you know once it is activated in Luminovo.
API rate limit upgrade
If you exceed the API rate, please send an e-mail to the contact person listed below:
Name | Mail address |
Darlene Stumm |
Further information and an email template can be found in this article Upgrade API rate limits.